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Features
Architecture
Performance Info
User Interface
View Multiple Sites
Management Reports
Custom Monitoring
Monitor Categories
Network Service Monitors
Server Monitors
Application Monitors
Advanced Monitors
Specifications
Technical Specifications



    NetScope

As the leading operations performance management solution, NetScope provides you with the tools to monitor your networked business environment around the clock from inside the firewall. Choose from over 30 standard monitor types to test the operation of your key networked systems. You can also set up automated alerting in a choice different media plus easily generate performance reports. With NetScope's deep monitoring capabilities, you'll know when there's a real problem without being bothered by false alarms.

NetScope Features:

·centralized monitoring of large and small web server farms
· complete suite of monitors that watch critical web environment components
· a published API for the creation of custom monitors and integration of home grown tools
· escalation paths for error and warning notification
· multiple notification methods including cellphone short message, e-mail, pager, SNMP trap, or execution of an error recovery script
· scheduled and on-demand management reports for trend analysis
· integration with enterprise management solutions

Find out what you'll need to implement NetScope in your environment.

NetScope Architecture

NetScope is implemented as a java server application. It runs on the server as a daemon process, monitors system parameters, sends alerts, and generates summary reports. A user connects to NetScope using a web browser to view status information and make configuration changes.
The implementation is divided into several well defined types of objects: WebPage, Scheduler, Monitors, Alerts, and Reports.

WebPage Objects

The WebPage Objects handle requests for web pages from a browser (using the HTTP protocol). These objects display the current status information, present forms for editing the configuration and update the configuration based on form requests.
These objects also enforces any access controls, such as username and password, that restrict who is allowed to access the NetScope web pages.

Scheduler Object

The scheduler object coordinates when monitors are run, alerts are created, and reports are generated. It reads the configuration to create a schedule of when these activities should occur and creates and starts the appropriate objects.

Monitor Objects

The monitor objects collects information about the system being monitored. There are objects for monitoring application logs, CPU usage, disk space, processes, web server throughput, DNS servers, mail servers, access to web pages, and network response.
The Monitor API allows custom monitor objects to be added to handle application specific monitoring needs.

Alert Objects

The alert objects sends alerts about exceptional events. There are objects for sending email, pager, short message services for mobile phone and SNMP trap messages. The Script alert object allows application specific scripts to be run.

Report Objects

The Reports objects generate reports summarizing monitoring activity. The objects read the history information from the log files, summarize and filter it, and generate HTML reports in graph and table format.

Appendix

LogMonitor Objects

The LogMonitor object monitors an application log and forwards events based on a rule file. Each time is runs, it checks for new entries to the log file. When it finds a new entry, it compares the entry to rules in the rule file to decide what alert to perform. A log entry can cause any of the NetScope alerts to be sent.

NetScope® - Java-based IP Service and Application Monitoring and Administration Server

Using NetScope system, you can monitor applications and servers running on many different platforms, including Linux, HP-UX, AIX, FreeBSD, SGI, SCO, Solaris, Digital Unix and Windows NT/2000/XP.

NetScope Performance

NetScope is implemented as a Java server application, which enables multiple monitors to collect site data simultaneously without impacting server performance. Even the most active web sites can set the NetScope monitors to run at regular intervals (typically every 5-10 minutes) with little impact on performance.

Browser-based User Interface

NetScope's HTML-based interface runs in any browser window, allowing Administrators to manage their sites over their LAN, WAN, or Internet. Using the web server's own security features, Web Administrators can limit access to only authorized NetScope users. In addition Web Administrators can enable a read-only version that allows interested parties to view status and reports without being able to effect any changes to the settings.

View Multiple Sites

NetScope's Multi-view panel gives Administrators with multiple NetScope installations the ability to view and administer each server from a central location. The Multi-view panel displays the status of every monitor on each NetScope installation, and provides links back to each NetScope server for swift edits and changes.

Comprehensive Management Reports

NetScope's built-in management reports provide daily, weekly, and monthly summaries of monitor readings, allowing Web Administrators to identify usage trends, diagnose bottlenecks, and make long-term plans for system changes and upgrades. Management reports can be viewed on-line via secure URL, or NetScope can automatically send them to a list of e-mail addresses. Administrators can schedule management reports to be generated during off-peak hours.

Custom Monitoring Environment

Web Administrators can customize their monitoring environment in two ways: by organizing monitors into groups and by creating custom monitors. Monitors can be organized and grouped to give the Administrator greater flexibility in determining how the site data is presented. By creating custom monitors, Administrators can plug-in existing "home grown" scripts to create their own site-specific monitors and still benefit from NetScope's built-in alarm and reporting capabilities.

Agent-less Monitoring

NetScope allows you to remotely monitor multiple servers from a central NetScope installation without the need for agents on the remotely monitored machines.

Monitoring Configuration:
The NetScope documentation, accessible through the Help button on your NetScope Main Panel, includes a detailed explanation of how to configure remote server permissions for NetScope. Here are the highlights:

How do I monitor a server?

Several of the NetScope monitors (CPU, Disk Space, Memory, etc.) can monitor information on servers.

Note: Monitoring servers requires that the NetScope service runs in a user account that has permission to access the NT performance registry on the server. Use the Services control panel to change the user account used by the NetScope service. Select the NetScope service from the list of services, click the Startup button, and fill in the Log On As fields with an account that can access the remote servers. Stop and start the NetScope service to start using the new account.

For each monitored server...
Add a new CPU, Disk Space, Service, or Web Server monitor (NT only).
Click on the Choose Server link
Select a server from the list of servers
Press the Choose Server button and fill out the remaining fields for the monitor.


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NetScope Monitors

Network Service Monitors - test network applications by simulating a client application

Database Monitor

The Database Monitor allows you to verify that a query can be successfully processed by your standard database software.

DNS Monitor

The DNS Monitor checks a Domain Name Server via the network. It verifies that the DNS server is accepting requests, and also verifies that the address for a specific domain name can be found.

eBusiness Transaction Chain Monitor

This monitor enables you to verify that multiple tasks associated with a complete online transaction are completed properly, ensuring end-to-end success.

FTP Monitor

The FTP Monitor connects to an FTP server and verifies that a file can be retrieved.

Mail Monitor

The NetScope Mail Monitor verifies that the mail server is accepting requests, and that messages can be sent and retrieved.

Ping Monitor

The Ping Monitor verifies that specified hosts are available via the network to ensure continuous availability of critical connections.

Port Monitor

The Port Monitor determines whether a service on a port can be connected to.

SNMP Monitor

The NetScope SNMP Monitor reads a value from an SNMP device. Many network devices support the SNMP protocol as a way of monitoring the devices.

URL Monitor

The URL Monitor verifies availability and access time for specified URLs to ensure that your web pages are always available in an acceptable time frame. On the NT platform, NetScope takes advantage of the platform's integrated support to monitor secure HTTPS URLs in addition to HTTP URLs.

URL Transaction Monitor

The URL Transaction Monitor simulates a user's session across several pages. An example of this would be entering an account name via a Web form, checking an account status for the page that is returned, and then following a sequence of links through several more pages.

Server Monitors - measure attributes of the server and operating system

NOTE: On the NT platform these monitors may be used to gather information from remote machines.

CPU Monitor

The CPU Monitor reports the percentage of CPU currently in use to ensure that you know if the CPU is being overloaded.

Disk Space Monitor

The Disk Space Monitor reports the percentage of disk space currently in use so that you can act before you run out of disk space.

Memory Monitor

This monitor measures virtual memory usage and notifies you before you have a problem.

Network Monitor

The Network Monitor provides an easy way for you to track network statistics for your server. Information provided by the network monitor can help you track down performance problems related to network interfaces on your servers.

Service Monitor

The Service Monitor verifies that specified processes are running, including Web, Mail, FTP, News, Gopher, Telnet, and DNS

Web Server Monitor

The Web Server Monitor reads the web server log and reports data on hits, bytes, errors, hits per minute, and bytes per minute. It supports Netscape Enterprise, Netscape FastTrack, Microsoft IIS, O'Reilly WebSite, and any web server that uses the common log format.

Application Monitors - are designed to query specific network applications and servers. Several of these monitors are specific to MS Windows environments

Apache Server Monitor

Apache Server Monitor allows you to monitor Apache server statistics like bytes per second, requests per second, and CPU load.

Ariba Monitor

Use this monitor to watch Ariba server statistics such as uptime, denies, and concurrent connections.

ASP Server Monitor

This monitor watches the server statistics for Microsoft ASP Servers such as total bytes per seconds, requests queued, and errors per second.

CheckPoint FireWall-1 Monitor

The Checkpoint Firewall-1 monitor is used to monitor Checkpoint firewall parameters such as fwEvent, fwRejected, and fwLogged.

ColdFusion Server Monitor

The ColdFusion Server monitor lets you monitor ColdFusion statistics like the page hits per second, Queued Requests, or Avg Req Time.

IIS Server Monitor

This monitor allows you to monitor statistics for Microsoft Internet Information Servers (IIS) including post requests per second, bytes sent per second, and total not found errors.

Netscape Server Monitor

Use the Netscape Server monitor to monitor server response codes via the server administration page.

Real Server Monitor

The RealSystem Server monitor can be used to monitor server statistics on RealNetworks streaming media servers.

SilverStream Monitor

The SilverStream Server monitor lets you monitor SilverStream statistics such as current load, total sessions, and average request process time.

Window Media Server Monitor

Use this monitor to watch MS Windows Media Server statistics like active streams, stream errors per second, or late reads per second.

Advanced Monitors - for the specific needs of complex environments

Composite Monitor

The composite monitor allows you to monitor the status readings of multiple monitors or multiple groups of monitors. This gives you the ability to create alerts based upon more than one status reading.

Directory Monitor

This monitor allows you to monitor file count and size within a directory.

File Monitor

The File Monitor checks the size, age, and, if you want, the content of a file, and notifies you if any of these change.

LDAP Monitor

The NetScope LDAP Monitor verifies that an LDAP server is working correctly by connecting to it and performing a "simple" authentication. Optionally, it can check the result for expected content.

Link Check Monitor

This monitor checks all of the internal and external links on a site to ensure that they can be reached.

Log File Monitor

The Log File Monitor allows you to generate warnings and errors based upon data in an application's log file. For example, many applications write error messages to a log file. This monitor can scan those log files, looking for error messages and generating alerts when it finds them.

News Monitor

The News Monitor connects to a news (NNTP) server and verifies that groups can be retrieved.

NT Dial-up Monitor

The Dial-up Monitor dials into an ISP or Remote Access server and confirms that a connection can be made. Once connected, it can execute user defined commands and measure performance.

NT Event Log Monitor

The NT Event Log Monitor watches one of the Windows NT Event Logs (System, Application, or Security) and triggers alerts when entries are added.

NT Performance Counter Monitor

The NT Performance Counter Monitor retrieves the value of any Windows NT Performance Counter and can alert you if this value is out of your preferred range.

Radius Monitor

The Radius Monitor sends an authentication request to a Radius Server.

Real Time Streaming Protocol Monitor

The Real Time Streaming Protocol (RTSP) Monitor can be used to check the availability of real time media streams. The RTSP Monitor is capable of monitoring various real time media stream sources including those serving audio and video media.

Script Monitor

This monitor verifies that a script executes correctly.

URL Content Monitor

The URL content monitor retrieves a selected URL, checking for multiple strings of text within the page.

URL List Monitor

This monitor allows you to monitor an entire list of URLs, rather than defining several separate URL monitors.

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Example Reports

NetScope allow you to create both tabular and graphic reports, detailing the performance of monitored items over time and allowing you to spot trends and pinpoint trouble areas. You may also export report data to a tab delimited file for import into another analysis software package.
You can create reports for a single monitored item such as your network interface traffic, or you can create a report comparing the performance of multiple monitored items such as retrieval times from several corporate Web sites.

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Technical Specifications

Network Interface
1000-Base-SX,SC connector
10/100 full/half-duplex (auto-negotiation) UTP, RJ-45 connector

Standards
10Base-T/100Base-TX(IEEE 802.3, 802.3u), 1000BASE-SX(IEEE 802.3z), IP, RIP, OSPF, Telnet(RFC 854)

Dimension
Width: 480mm standard 19 inch rack mountable
Depth: 612mm
Height: 88mm (2U)
Weight: 22.7kg (minimal)

Environment
- Temperature: 0C to 40C operating, -40C to 70C storage
- Relative Humidity: 5% to 95% non-condensing operating
- Power Supply: 90 - 265V AC / 47 - 65Hz

Certification
EMI: FCC, CFR 47 Part 15, Subpart A ANSI C63.4D11.4 1991, VCCI Class 1, FCC OST 55, CISPR 16, CISPR 22, CSA C108.8-M 1983 (R1989), EN5502, CE, EN6100-3-2, EN60555-2
Safe Certification£ºUL 1950, CUL, DIN/VDE0805, CSA 22.2, No. 950-93, IEC 950, EN60950, TUV EMKO-TSE(74-SEC) 207/94 Nordic Deviations to EN60950

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